My coder is broken. Help!
15th September, 2020
If you have an issue with your coder, please send an email to email@example.com
You may also call us on 01159 640 144.
Please provide the following details when you contact us so we can best help you:
- Is your production line down due to the coder issue?
- Do you have an issue with an ICE coder? If yes, what is the serial number of your coder?
- Do you have a Preventative Maintenance Service Contract (PMSC)?
- What is your machine type? E.g., Zodiac, Torus, Viper, Hawk or Vulcan?
- Do you have an error code or description? If yes, please quote the error code or description.
- Is your coder issue due to a damaged/broken part?
- Please provide your contact information and address (including the postcode) where the coder is installed.