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Clearmark Virtual Demo Room
Clearmark continues to innovate with interactive demo room customers can use remotely

Jun 29, 2020

Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...

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PPMA 2019 Award Win
Clearmark wins "Innovative Ancillary Equipment" PPMA award

Oct 23, 2019

Clearmark Recognised at the PPMA Industry Awards for an Ongoing Commitment to Providing Innovative Coding Solutions Codi...

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Great Britain industrial revolution increasing speed fifth industrial revolution soon
When Will the Next Industrial Revolution be?

Aug 07, 2019

The Industrial Revolutions have transformed factories and production from slow, hand-made processes, to the smart factor...

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FAQs

When is technical support available?

Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.

If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.

Where do I send a purchase order to?

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

Do you offer a replacement service whilst our printer is in for repair?

We offer rental machines for the duration of the repair and can provide a swap out service if required.

Do you have a recommended spare parts package to keep on site?

We can provide a recommended spare parts package for your specific coder or to cover your install base, to ensure you have the most critical items on-site should you require them.

What’s the difference between ICE spare parts and spares available from other suppliers?

ICE spare parts have been developed specifically for the machines and are produced to the highest quality to maximise the performance of your coder. We cannot vouch for spare parts supplied from other suppliers and how these may affect the efficiency or print quality of your ICE coder.

The use of non-ICE spare parts will invalidate your printer warranty.

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