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Services designed to give peace of mind and keep your lines running

Our approach has always been to offer a personalised service by ensuring our team is on hand to help customers, in order to effectively deliver technical support, guidance and aftercare services. We offer expert training, maintenance and warranty to ensure we put you in the best possible position to succeed.

01159 640144

aftersales@uk.interactivecoding.com

Group
Servicing

A personalised approach

We understand that we work best, when we work together which is why each customer is given a dedicated Account Manager so we can deliver a bespoke service unique to your operations. This helps us build relationships with our customers and gain a true understanding of you and your operations, enabling us to offer personalised training, maintenance and warranty that suits your unique operations.

Services and maintenance overview
 
Training
Training

Learn more on how to get the most out of your ICE and Zebra machines with our onsite and offsite training packages. This tailored training empowers Operators and Engineers to improve uptime, performance and efficiency.

Take a look at your Training options
Servicing
Service and Maintenance

To safeguard the reliability of your coder operations we offer routine, scheduled and preventative maintenance. This maintenance has been proven to improve performance and extend the lifespan of your machines, saving you money in the long term.

Explore Service options
Warranty
Extended Warranty

We offer an extended 36-month warranty to give you the peace of mind that replacement parts and repairs will be covered for both parts and labour, delivering a predictable cost of ownership.

Learn more about Extended Warranty
Repairs
Repairs

Our dedicated team of Technical Engineers provide a return-to-base repair service at our facility in Nottingham, quickly diagnosing faults and repairing equipment to a high standard.

Need some more information on repairs?
Rentals
Rentals

Genuine ICE hire printers to cover unexpected interruptions to your printing production either short term or long term.

Looking to explore coder rentals?
Consumables joint
Consumables

Ribbon, Ink and Spares designed to keep your lines running and running.

View the Ribbon, Ink and Spares range

The Clearmark team I have always found to be greatly responsive, and really knowledgeable no matter who you speak to. They are always on hand to offer unpressurised advice

Phil Chessell 

Dairy Crest 

We have never had any issues with ICE coders, the team are always top of their game.

Adam Day 

Production Manager

Griffin & Brand (European) Ltd 

The training my engineers received has been invaluable. We have seen reduced downtime, more productive maintenance and zero call outs since my team were trained at ICE. I would recommend to all as a must if you are operating ICE equipment.

Patrick Waterton 

Engineering Manager

International Procurement & Logistics 

The Clearmark team is polite and know how important it is that we receive our requests as soon as possible due to the nature of our business. We are totally satisfied with the service they provide.

Neil Cullingworth 

Dovecote Park

 

Facilities were excellent, training was very clear and the trainer was very pleasant, great training, lovely room, lunch and drinks.

 

Cranswick Convenience Foods 

We are satisfied with the level of service and the supplies we receive from Clearmark

Atanas Kuzev 

Packhouse Manager

East Seaton Farm 

Very good days training, very professional and informative.

 

Two Sisters Food Group