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Covid-19 Statement

Nov 05, 2020

As we enter the second national lockdown, we want to assure our customers that we plan to continue to operate effectivel...

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Christmas Opening Hours 2020

Sep 22, 2020

To confirm your Christmas shutdown dates or to request a call to discuss your stock requirements, please email: aftersal...

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Clearmark Virtual Demo Room
Clearmark creates interactive demo room customers can use remotely

Jun 29, 2020

Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...

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Clearmark Fundraising Week raises over £3000 for Rainbows Hospice

Jun 25, 2020

Through remote fundraising activities, the Clearmark team raises over £3000 for Rainbows Hospice

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Success Stories

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Lincoln & York: Replacing Legacy Coders for Reliability, Uptime and Flexibility Boost

As a result of rapid growth and the nature of the business, Lincoln & York was looking to replace its ageing coding equi...

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Huntpac Veggrowers 20190424103519897
Huntapac Produce Reap Benefits from Faster Coders and TrueType Fonts

One of the leading supermarkets Huntapac supplies required it to print a new, impactful font on all its products. Becaus...

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Whitby Seafoods building
Whitby Seafoods Wave Goodbye to Poor Codes and Missed Packs with Fully Networked ICE Coders and Print Applicator

With Whitby’s legacy equipment struggling with reliability and throughput, Clearmark identified that its ICE Thermal Tra...

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FAQs

What hardware do I need to use CLARiSUITE?

CLARiSUITE only requires a good specification PC, with a mouse and keyboard. For CLARiNET to be used, a NIC (network interface card), and connection to the LAN used by the printers is necessary.

Can I connect other software to CLARiSUITE?

Yes, CLARiSUITE has ODBC capability (open database connectivity), this means that data may be sourced from a variety of compatible platforms, including Access, SQL, Excel etc.

The CIFF template is still required, however, data for some of the fields may be populated from one or more data sources.
CLARiNET has an API (application programming interface). This allows software developers to interact with CLARiNET from their own application.

CLARiNET also has an OPC server (open platform communication), this allows CLARiNET to connect directly to factory automation systems, allowing control of printed data and logged information to be managed directly. The OPC server operates as a service, meaning the CLARiNET application does not need to be running for the server to be effective.

Can CLARiSUITE be used with non-ICE or Videojet products?

Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

I have lost my CLARiSOFT software dongle. How do I request a replacement?

The CLARiSOFT license is held on the dongle supplied and unfortunately, we are not able to supply replacement dongles for individual licenses. However, we are happy to consider unusual circumstances and would always endeavour to work with you to ensure a new order for the software is processed quickly to get you up and running.

We do hold stock of the software in house and are able to supply on a same or next day delivery service, if required.

Please contact the After Care team on 01159 640144 to discuss your requirements or email aftersales@uk.interactivecoding.com.

I need help to design a label in CLARiSOFT. Can you help?

We provide a label design service for all customers. Please contact the Technical Support team on 01159 640144 to discuss your requirements.

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