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Clearmark Solutions is a certified 'Great Place To Work™'

Apr 19, 2022

Clearmark recently ran an employee survey through Great Place to Work™ and we are happy to announce we have been awarded...

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Signed, Sealed & Delivered With YPS - High-Speed E-commerce Bagging Solution Hits The Mark

Apr 12, 2022

A trio of industry-leading e-commerce solution providers - Hugo Beck, Clearmark and YPS - are teaming up for this year’s...

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Covid-19 Statement

Jan 05, 2022

Our plan first and foremost is to protect our customers and staff and we have implemented robust and effective safety me...

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We're at the Brewers Congress 2021

Oct 25, 2021

Clearmark Solutions will be sponsoring and also exhibiting at the Brewers Congress 2021, the premier meeting of the UK a...

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Christmas Opening Hours 2021

Oct 20, 2021

To confirm your Christmas shutdown dates or to request a call to discuss your stock requirements or out of hours support...

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Smart labels help food stand out in supermarket
Food brands’ responsibility in clearer labelling

Oct 15, 2021

Confusing labelling on food packaging contributes to around 180,000 tonnes of food waste in the UK annually. What change...

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Success Stories

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Flexible labelling system taps into Fourpure’s expansion thirst

Located on London’s famous Bermondsey Beer Mile, the Fourpure Brewing Company recently installed a flexible and moveable...

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ICE Vulcan Labeller finds its Vocation in craft beer market

Clearmark Solutions has partnered with the enterprising Vocation Brewery to install its first ICE Vulcan print and apply...

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Ecolab: Reliable Coders and Service Help Ecolab Maintain Critical 60% Production Uplift

As a result of a 60% uplift in manufacturing demand stimulated by the global covid-19 pandemic, Ecolab was required to i...

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FAQs

What hardware do I need to use CLARiSUITE?

CLARiSUITE only requires a good specification PC, with a mouse and keyboard. For CLARiNET to be used, a NIC (network interface card), and connection to the LAN used by the printers is necessary.

Can I connect other software to CLARiSUITE?

Yes, CLARiSUITE has ODBC capability (open database connectivity), this means that data may be sourced from a variety of compatible platforms, including Access, SQL, Excel etc.

The CIFF template is still required, however, data for some of the fields may be populated from one or more data sources.
CLARiNET has an API (application programming interface). This allows software developers to interact with CLARiNET from their own application.

CLARiNET also has an OPC server (open platform communication), this allows CLARiNET to connect directly to factory automation systems, allowing control of printed data and logged information to be managed directly. The OPC server operates as a service, meaning the CLARiNET application does not need to be running for the server to be effective.

Can CLARiSUITE be used with non-ICE or Videojet products?

Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

I have lost my CLARiSOFT software dongle. How do I request a replacement?

The CLARiSOFT license is held on the dongle supplied and unfortunately, we are not able to supply replacement dongles for individual licenses. However, we are happy to consider unusual circumstances and would always endeavour to work with you to ensure a new order for the software is processed quickly to get you up and running.

We do hold stock of the software in house and are able to supply on a same or next day delivery service, if required.

Please contact the After Care team on 01159 640144 to discuss your requirements or email aftersales@uk.interactivecoding.com.

I need help to design a label in CLARiSOFT. Can you help?

We provide a label design service for all customers. Please contact the Technical Support team on 01159 640144 to discuss your requirements.

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