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Clearmark repairs

Repairs

Where it is not possible to fix a printer in situ we possess a highly-trained team of Technical Engineers that pride themselves on returning printers to their former glory back at base. This includes only using original equipment manufacturer parts to ensure the printer is repaired to be as good as new.

Repairs

Here to get you back up and running in no time

Return-to-base repairs

Clearmark Solutions provide a return-to-base repair service at our facility in Nottingham, where our dedicated team of Technical Engineers are able to quickly diagnose faults and repair equipment to a high standard. The team use only genuine OEM parts to ensure no warranties are voided and printers are returned to high performance whilst working efficiently to guarantee a fast turnaround and minimise any expensive downtime.

We evaluate all equipment and send a detailed report and formal quotation which requires customer approval prior to work being carried out for full transparency. Repairs are issued with a bespoke returns number to ensure accurate processing.

Hire equipment is also available on request to avoid production disruption whilst your equipment is being repaired.

The repairs process
RMA (Return Merchandise Authorisation)

Download our step-by-step guide on how to book a repair for your printer.