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Jan 04, 2021
Clearmark Solutions celebrates its 20th anniversary.Read full article
Jun 29, 2020
Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...Read full article
Jul 18, 2019Read full article
Apr 12, 2019
Both Thermal Transfer Overprinting (TTO) and Hot Foil Stamp apply a variety of information onto flexible packaging. Howe...Read full article
As a result of a 60% uplift in manufacturing demand stimulated by the global covid-19 pandemic, Ecolab was required to i...Read Success Story
Lincoln & York: Replacing Legacy Coders for Reliability, Uptime and Flexibility Boost
As a result of rapid growth and the nature of the business, Lincoln & York was looking to replace its ageing coding equi...Read Success Story
Leading Bottled Water Supplier Splashes Out on ICE Vulcan to Improve Accuracy and Reduce Maintenance
After a successful demo of the CLARiSOFT™ label design software, Lubna were impressed with the software’s ability to eas...Read Success Story
Can CLARiSUITE be used with non-ICE or Videojet products?
Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.
When is technical support available?
Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.
If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.
Where do I send a purchase order to?
Please send all purchase orders to email@example.com
For all queries relating to invoices, payments and accounts, please email firstname.lastname@example.org or call 01159 640144.
Do you offer a replacement service whilst our printer is in for repair?
We offer rental machines for the duration of the repair and can provide a swap out service if required.
How long does a typical Zodiac repair take?
We will endeavour to evaluate all repairs within 2-3 days. A purchase order number is required before any repairs are made.
Once we have authorisation we will aim to ship the repair back within 2-3 days. We will keep in touch with you by email throughout the whole process.
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