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Pexels freestocksorg 749386 min
Christmas Opening Hours 2020

Sep 22, 2020

To confirm your Christmas shutdown dates or to request a call to discuss your stock requirements, please email: aftersal...

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ICE Zodiac HS ICE Coders qualities
Investing in your Production Line: Why choose ICE Products?

Feb 13, 2020

When it comes to investing in production line equipment, priorities are driven by varying factors such as legislation ch...

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2018 Packaging Trends: Ones to Watch

Apr 10, 2018

2018 Packaging Trends: Ones to Watch 2018 looks set to be the year that the current misconceptions of packaging change. ...

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Viper rockline case study 2 min min

Rockline Europe Wipe Away Coding Problems to Meet Business Demand

Rockline wanted to eliminate coding problems and replace its existing CIJ coders, which were messy and unreliable, with ...

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FAQs

I need help to design a label in CLARiSOFT. Can you help?

We provide a label design service for all customers. Please contact the Technical Support team on 01159 640144 to discuss your requirements.

Where do I send a purchase order to?

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

Do you sell ribbon?

Yes, we stock an extensive portfolio of different ribbon grades, colours, width and lengths to meet your application requirements.

If you would like to order ribbon or have any questions, please contact our Aftercare team by email at enquiries@uk.interactivecoding.com or call on 01159 640 144.

Please provide as much information as you can so that we can offer you the best solutions. Useful information includes:

– Is this for a new installation?
– What coder do you have? E.g., is it Zodiac 53 mm/107mm or a Vulcan 76mm/107mm?
– What are you printing on to?
– What colour/width, length ribbon do you need?
– Are there any environmental factors? E.g., oil, water, heat, water, freezing, grease etc.
– Existing installations only: What is the serial number of your coder?

How may I place an order?

Please send your order request to us via email to enquiries@uk.interactivecoding.com

You may also call us on 01159 640 144.

However you choose to place your order, please ensure that you confirm the following details:

– Company name and address including your postcode
– Delivery address (if applicable)
– Your contact details such as phone number, mobile number and email address
– Details of the item(s) you would like to order

Our Aftercare team also provide support for consumables such as print heads, ribbons and inks, service and maintenance, Material Safety Data Sheets (MSDS) and extended warranty policies.

What is the print area for a Zodiac?
Zodiac Hawk

Intermittent mode: 53mm (W) x 75mm (L)

Continuous mode: 53mm (W) x 200mm (L)

Zodiac Eagle

Intermittent mode: 107mm (W) x 75mm (L)

Continuous mode: 107mm (W) x 200mm (L)

Zodiac Falcon

Intermittent mode: 32mm (W) x 75mm (L)

Continuous mode: 32mm (W) x 200mm (L)

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