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Clearmark Virtual Demo Room
Clearmark continues to innovate with interactive demo room customers can use remotely

Jun 29, 2020

Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...

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Beer X 2020 Clearmark Team on stand 2
Clearmark to Bring ROI Boosting ICE Vulcan Labeller to BeerX

Mar 02, 2020

Clearmark is bringing its industry-leading ICE Vulcan Print and Apply Labeller to BeerX to show brewers how it can offer...

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Clearmark BBI SIBA 2020
Clearmark Crafts Relationships with Leading Beverage Associations

Feb 06, 2020

Clearmark has recently become a member of the Society of Independent Brewers Association (SIBA) and British Bottlers' In...

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Zebra printing labelling pharmaceutical compliance
Clearmark Extends Coding and Labelling Portfolio with Zebra Off-line Printer Range

Jan 21, 2020

Coding and labelling specialists Clearmark Solutions, has recently become a registered re-seller for Zebra Technologies,...

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Success Stories

Zodiac Eagle pre brand 32 300x300

Lincoln & York: Replacing Legacy Coders for Reliability, Uptime and Flexibility Boost

As a result of rapid growth and the nature of the business, Lincoln & York was looking to replace its ageing coding equi...

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Lubna Foods e1511196545398 300x154
Lubna Foods Spice Up Production with Reliable ICE Coders and Consumables

After a successful demo of the CLARiSOFT™ label design software, Lubna were impressed with the software’s ability to eas...

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Pexels photo 327090
Leading Bottled Water Supplier Splashes Out on ICE Vulcan to Improve Accuracy and Reduce Maintenance

After a successful demo of the CLARiSOFT™ label design software, Lubna were impressed with the software’s ability to eas...

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FAQs

What hardware do I need to use CLARiSUITE?

CLARiSUITE only requires a good specification PC, with a mouse and keyboard. For CLARiNET to be used, a NIC (network interface card), and connection to the LAN used by the printers is necessary.

Can I connect other software to CLARiSUITE?

Yes, CLARiSUITE has ODBC capability (open database connectivity), this means that data may be sourced from a variety of compatible platforms, including Access, SQL, Excel etc.

The CIFF template is still required, however, data for some of the fields may be populated from one or more data sources.
CLARiNET has an API (application programming interface). This allows software developers to interact with CLARiNET from their own application.

CLARiNET also has an OPC server (open platform communication), this allows CLARiNET to connect directly to factory automation systems, allowing control of printed data and logged information to be managed directly. The OPC server operates as a service, meaning the CLARiNET application does not need to be running for the server to be effective.

I have lost my CLARiSOFT software dongle. How do I request a replacement?

The CLARiSOFT license is held on the dongle supplied and unfortunately, we are not able to supply replacement dongles for individual licenses. However, we are happy to consider unusual circumstances and would always endeavour to work with you to ensure a new order for the software is processed quickly to get you up and running.

We do hold stock of the software in house and are able to supply on a same or next day delivery service, if required.

Please contact the After Care team on 01159 640144 to discuss your requirements or email aftersales@uk.interactivecoding.com.

When is technical support available?

Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.

If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.

Where do I send a purchase order to?

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

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