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Clearmark Virtual Demo Room
Clearmark continues to innovate with interactive demo room customers can use remotely

Jun 29, 2020

Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...

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Team photo PPMA 2018 compressed
Clearmark ‘Coding the Future’ at PPMA Show 2018

Aug 15, 2018

Clearmark 'Coding the Future' at PPMA Show 2018 Award-winning Interactive Coding Equipment (ICE), specialists in coding ...

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Vo ICE Newsletter coding marking and labelling inudstry news food and drink uk
Spring summer 2018 voICE coding newsletter

Mar 11, 2018

Read the latest coding and industry news from 2018.

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History of the Barcode 09 08 2
The History of the Barcode

Aug 08, 2017

History of the Barcode It’s hard to imagine a world without barcodes. Before their existence, product codes and informat...

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ICE Printhead
SIX SIMPLE WAYS TO PROTECT YOUR ICE PRINTHEAD

Mar 09, 2017

Clearmark Technical Support: Six simple ways to protect your ICE printhead...

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FAQs

Can CLARiSUITE be used with non-ICE or Videojet products?

Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

When is technical support available?

Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.

If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.

Where do I send a purchase order to?

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

Do you offer a replacement service whilst our printer is in for repair?

We offer rental machines for the duration of the repair and can provide a swap out service if required.

Do you have a recommended spare parts package to keep on site?

We can provide a recommended spare parts package for your specific coder or to cover your install base, to ensure you have the most critical items on-site should you require them.

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