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Clearmark Virtual Demo Room
Clearmark continues to innovate with interactive demo room customers can use remotely

Jun 29, 2020

Clearmark has created a 3D interactive replica of the demonstration room based at its head office in Nottingham. Users ...

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Printing in Harsh Environments with ICE Printers

Apr 03, 2019

For certain products in the DIY industry, such as tile, cement and wood product manufacturing, the factory floor can be ...

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Traceability system
The Importance of Traceability in the Modern Counterfeit Market

Mar 22, 2019

The counterfeit market isn’t just about designer goods anymore. According to the Global Brand Counterfeiting Report, the...

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Smaller Businesses and Authentic Brands are Making an Impact on the Millennial Shopper

Mar 20, 2019

Smaller Businesses and Authentic Brands are Making an Impact on the Millennial Shopper Looking to start up a food busine...

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FAQs

Can CLARiSUITE be used with non-ICE or Videojet products?

Yes, there are other drivers available, although support for these may be limited since it is dependent on documentation and support from other manufacturers. The Zebra printer is supported as standard since its protocol is widely documented and the Zebra product is in common use.

When is technical support available?

Technical support is available during office hours 8.00 – 17.30, Monday to Friday by calling 01159 640144.

If support is required during the evening or weekend, customers should telephone the main office phone number above and the call will be diverted to an out of hours support service.

Where do I send a purchase order to?

Please send all purchase orders to aftersales@uk.interactivecoding.com

For all queries relating to invoices, payments and accounts, please email accounts@uk.interactivecoding.com or call 01159 640144.

Do you offer a replacement service whilst our printer is in for repair?

We offer rental machines for the duration of the repair and can provide a swap out service if required.

Do you have a recommended spare parts package to keep on site?

We can provide a recommended spare parts package for your specific coder or to cover your install base, to ensure you have the most critical items on-site should you require them.

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